FAQ

Frequently Asked Questions (FAQ) for Sree Gonesh Jewel Mart

Q1: What is 3D CAD Jewelry Design?

A1: 3D CAD jewelry design is the process of creating complex jewelery using computer-aided design software. Our skilled designers use advanced techniques to create detailed and unique jewelry items.

Q 2: Is your jewelry customizable?

A2: Yes, we provide custom jewelry design services. You can work with our experts to create personalized pieces tailored to your preferences, including gemstone selection, metal types and design elements.

Q3: How do I place a custom jewelry order?

A3: To place a custom jewelry order, please visit our WhatsApp fill out the inquiry form. Our team will contact you to discuss your requirements and provide a personalized quote.

ordering and shipping

Q4: How can I buy jewelry from your website?

A4: To purchase jewelry from our website, simply browse our collections, select the item you like and click “Add to Cart”. Follow the checkout process to complete your purchase securely.

Q5: Do you ship internationally?

A5: Yes, we offer international shipping. Shipping costs and delivery times vary depending on destination. For more information, please visit our Shipping & Returns page.

Q6: Can I track my order?

A6: Yes, once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status and delivery of your package.

jewelry care

Q7: How should I care for my jewelry?

A7: We recommend that you clean your jewelry regularly with a soft, lint-free cloth to maintain its shine. Avoid exposing your jewelry to harsh chemicals and remove it before engaging in activities that may cause damage.

Q8: Do you provide jewelry repair services?

A8: Yes, we provide jewelry repair and restoration services. Please visit our [Contact Us](/Contact) page to contact our Customer Support team for assistance.

   Contact & Support

Q9: How can I contact your customer support?

A9: For any inquiries or assistance, you can contact our customer support team via email at support@wmakerai-com by WhatsApp

Q10: Can I visit your physical store?

A10: Yes, we welcome visitors to our physical store located at store address. For store hours and directions, please visit our Contact Us page.

IT’S HERE! DON’T MISS OUT!

Black Friday

ENJOY 40% OFF ON ALL PRODUCTS
PLUS FREE SHIPPING = ORDERS OVER $
100

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Peacock Pendant set